Privacy Policy

This Privacy Policy describes how We collects, uses, and protects your personal information when you visit or make a purchase from our website, www.waitaminutes.in

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

When you interact with our store, we collect certain information to provide and improve our services.

  • Personal Information: When you make a purchase or create an account, we collect your name, billing address, shipping address, email address, and phone number.

  • Payment Information: We do not store your complete credit card details or UPI PINs. All payment transactions are securely processed through third-party payment gateways compliant with Reserve Bank of India (RBI) guidelines.

  • Device and Usage Information: When you browse our store, we automatically receive your computer’s internet protocol (IP) address, browser type, operating system, and information about how you navigate our website.

  • Communication Data: If you contact us for customer support, we retain records of those communications.

2. How We Use Information

We use the collected data for the following essential business purposes:

  • Order Fulfillment: To process transactions, arrange for shipping, and provide you with invoices and order confirmations.

  • Customer Communication: To provide customer support, update you on your order status, and address any inquiries.

  • Store Improvement: To analyze website traffic, understand customer preferences, and optimize our digital storefront.

  • Marketing: With your explicit permission, we may send you emails about our new products, master prompts, or special promotions. You can opt out at any time.

  • Legal Compliance: To screen our orders for potential risk or fraud and to comply with applicable Indian laws and regulations.

3. Cookies and Tracking Technologies

Cookies are small text files placed on your device to enhance your browsing experience.

  • Essential Cookies: Required for the basic functionality of the store, such as keeping items in your shopping cart.

  • Analytics Cookies: Used to track how visitors interact with our website, helping us improve user experience.

  • Managing Cookies: You can choose to accept or decline cookies through your browser settings. However, disabling essential cookies may prevent you from completing purchases on our site.

4. Third-Party Services

We share your information with trusted third parties only to the extent necessary to run our business.

  • E-commerce Platform: Our store is hosted on Shopify, which provides us with the online e-commerce platform to sell our digital and physical products.

  • Payment Gateways: We use secure payment aggregators (such as Razorpay, PayU, or similar providers) to process your payments. These providers have their own privacy policies governing your transaction data.

  • Service Providers: We may use third-party analytics tools (like Google Analytics) to understand site usage.

5. Data Security

We implement reasonable security practices and procedures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

  • All sensitive data, such as payment information, is encrypted using Secure Socket Layer (SSL) technology.

  • Access to your personal data is restricted to authorized personnel who require it to fulfill their job responsibilities.

  • While no method of transmission over the internet is 100% secure, we follow accepted industry standards to safeguard your data.

6. Customer Rights

Under applicable Indian data protection laws, you possess the following rights regarding your personal data:

  • Right to Access: You can request a copy of the personal data we hold about you.

  • Right to Correction: You can request that we update or correct any inaccurate or incomplete information.

  • Right to Erasure: You can ask us to delete your personal data, subject to certain legal exceptions (e.g., retaining records for tax purposes).

  • Right to Withdraw Consent: You can unsubscribe from our marketing communications at any time by clicking the "unsubscribe" link in our emails.